House Rules

By making a reservation and entering our grounds, you agree to our house rules. These are as follows:

• Camping Vlietland is a car-free campsite, to maintain a peaceful and safe atmosphere for all our camping guests. Of course, cars are allowed briefly upon arrival and departure to load and unload camping gear. During the stay, the car must be parked outside the grounds. Upon arrival, the reception will indicate where this is possible. There are plenty of (free) parking spaces.
• Between 10:00 PM and 8:00 AM, we observe silence on the campsite, so that everyone can enjoy a good night’s sleep. During the day, please also be considerate of your neighbors (with music, visitors, etc.).
• Dogs are allowed: provided they are kept on a leash on the campsite, do not cause nuisance to other camping guests (including no barking), and are of course walked outside the grounds. For hygiene reasons, dogs are not allowed in the sanitary building or the Trekker huts.
• It is not permitted to possess, use, or trade drugs on the campsite.
• An open fire is not allowed in any way.
• Of course, you can still enjoy a barbecue (electric, gas, or charcoal), provided our beautiful lawn is not damaged 😉 So, please don’t let the coals cool down on the grass.
• Visitors or overnight guest? No problem, please let the reception know. We apply a (day) visitor or overnight rate for this. A maximum of 6 people are allowed simultaneously per camping and camper pitch or cabin to maintain peace on the campsite.
• Are you under 21 years old? Then it is only possible to camp here with a parent who is present throughout the entire stay.

Guests who do not comply with our house rules may be asked to leave the campsite immediately (without any refund).

Terms & Conditions

Article 1: Definitions
In these terms and conditions:

• The entrepreneur: Camping Vlietland V.O.F.
• The holiday maker: the person who has entered into an agreement with the entrepreneur regarding a place for a definite period of time. The fellow holidaymakers are the other persons indicated on the agreement.
• Third: any other person, not being the holiday maker and/or fellow holiday makers.
• Place: a place for camping equipment on the camping site of Camping Vlietland, which has been agreed between the holiday maker and the entrepreneur. Or one of the rented hikers’ cabins.
• Camping equipment: tent, caravan, camper, folding trailer, etc.
• The agreement: the agreement between the holiday maker and the entrepreneur regarding the right to use a place against a fee and period agreed in advance.
• Information: written or electronic information about the use of the pitch, the camping equipment, the facilities and the rules of the camping site of Camping Vlietland.
• Cancellation: written cancellation of the agreement by the holiday maker before the commencement date of the stay.
• House rules: the written regulations with the house rules for the use of the site and the facilities.

Article 2: Content and duration of the agreement

• For recreational purposes, not for permanent residence, the entrepreneur makes available to the guest a holiday accommodation of the kind or type that has been agreed, for the agreed period and the agreed price.
• The guest has the obligation to comply with the agreement and the accompanying information. He ensures that fellow guest(s) and/or third parties who visit him and/or stay with him comply with the agreement and the associated information.
• The agreement expires by operation of law after the expiry of the agreed period, without notice being required.

Article 3: Price and Price Changes

• The price is agreed on the basis of the rates applicable at that time, which have been determined by the entrepreneur.
• If, after the agreed price has been determined, additional costs arise due to an increase in charges on the part of the entrepreneur as a result of a change in charges and/or levies that are directly related to the holiday accommodation or the guest, these costs can be charged to the be passed on to the guest, even after the conclusion of the agreement.

Article 4: Payment

• The holiday maker must make the payment in euros.
• We request that you pay the whole amount (100 %) within 3 days after receiving the reservation confirmation. You can use the payment link or our details for a manual transfer in the booking confirmation for this. If this does not happen, we will unfortunately have to cancel the reservation.
• The holiday maker receives two key cards per camping pitch upon arrival. If the key card(s) is/are broken or lost, the holiday maker owes the entrepreneur an amount of €5 per card before departure.
• If the holiday maker wishes to extend the agreement, the holiday maker will have paid the entrepreneur before the extension takes effect.
• If the guest, despite a written reminder, does not or not properly fulfill his payment obligation within the term after the written reminder, the entrepreneur has the right to terminate the agreement with immediate effect, without prejudice to the entrepreneur’s right to full payment of the agreed price
• If the entrepreneur is not in possession of the total amount due on the day of arrival, the holiday maker undertakes to pay the agreed amount in full before taking up the place, otherwise the entrepreneur is entitled to prevent the holiday maker from accessing the site. without prejudice to the entrepreneur’s right to full payment of the agreed price.
• The extrajudicial costs reasonably incurred by the entrepreneur, after a notice of default, are at the expense of the guest. If the total amount is not paid on time, the statutory interest rate on the outstanding amount will be charged after written demand.

Article 5: Cancellation

In the event of cancellation, the guest pays a fee to the entrepreneur. This amounts to:

• In case of cancellation in the period from six weeks before arrival to 1 day before arrival date, 50% of the agreed price.
• In case of cancellation on or after the day of arrival, 100% of the agreed amount.
• In the event of early departure, no refund of sums already paid is required.

Except for:

• If you cancel more than six weeks before the start date of the reservation, cancellation is free of charge and you will receive a full refund of any amounts already paid.

Article 6: Use by third parties

• Use by third parties of a camping means and/or associated camping pitch or one of the hikers’ cabins is only permitted if the entrepreneur has given written permission for this. Conditions may be attached to the consent given, which must then be laid down in writing in advance.

Article 7: Arrival and departure

• The holiday maker is obliged to provide the entrepreneur with a valid proof of identity for inspection of himself, his fellow holiday maker and the third party, if the entrepreneur requests this. The entrepreneur has the right to make a copy of the proof of identity and to keep it in his administration.
• Upon arrival at the camping site, camping pitches are available from 2 pm and the hiker’s cabins from 3 pm on the first day of the agreement, the holiday maker, the fellow holiday maker and the third party must report to the reception.
• If the arrival takes place outside the opening hours of the reception, the arrival must be reported on the next day that the reception is open. If the departure takes place outside the opening hours of the reception, the departure must be announced on the day preceding the departure on which the reception is open.
• The opening hours of the reception are determined by the entrepreneur and announced in an adequate manner.
• In case of later arrival or early departure, the full price for the agreement for the entire agreed period is due.

Article 8: Premature termination by the entrepreneur and eviction

The entrepreneur can terminate the agreement with immediate effect:

• If the guest, fellow guest(s) and/or third party(ies) do not or do not properly comply with the obligations under the agreement, the associated information and/or government regulations, despite prior (spoken or written) warning, and do so to such an extent that, according to standards of reasonableness and fairness, the entrepreneur cannot be required to continue the agreement.
• If the guest, despite prior spoken or written warning, causes nuisance to the entrepreneur and/or fellow guests, or spoils the good atmosphere on or in the immediate vicinity of the site.
• If, despite prior spoken or written warning, the guest acts contrary to the destination of the site by using the holiday accommodation.
• In the event of, for example, theft, vandalism, aggression, drug use or insulting statements to, for example, race, nature or religion, this may be grounds for immediate removal from the camping site.
• If the entrepreneur wishes premature termination and eviction, he must inform the guest of this in a personally delivered letter. In this letter, the guest must be informed of the possibility of submitting the dispute to the Disputes Committee. The written warning may be omitted in urgent cases.
• After cancellation, the holiday maker must ensure that his pitch and/or camping equipment is vacated and the site is vacated as soon as possible, but at the latest within 4 hours.
• In principle, the holiday maker is not entitled to a refund of payment due to the premature termination of the agreement.
• If the holiday maker fails to vacate his place, the entrepreneur is entitled to vacate the place at the expense of the holiday maker.

Article 9: Evacuation

• If the agreement has been terminated, the holiday maker must leave the place empty and completely tidy by 12:00 am on the last day of the agreed period at the latest. If the holiday maker does not remove his camping equipment, the entrepreneur is entitled, after written demand and with due observance of a period of 7 days starting on the day of receipt, to vacate the place at the expense of the holiday maker. The costs of these 7 days, the costs of breaking down and any storage costs and/or dumping costs, insofar as reasonable, are for the account of the holiday maker.

Article 10: Laws and regulations

• The entrepreneur ensures at all times that the holiday accommodation, both internally and externally, meets all environmental and safety requirements that (may) be set by the government for the holiday accommodation.
• The guest is obliged to strictly comply with all safety regulations applicable on the site. He also ensures that fellow guest(s) and/or third parties who visit him and/or stay with him strictly comply with the safety regulations applicable on the site.
• The holiday maker ensures at all times that the camping equipment placed by him, both internally and externally, meets all environmental and safety requirements imposed by the government, or by the entrepreneur within the framework of environmental measures for his company, for the camping equipment ( can) be made.

Article 11: Maintenance and Construction

• The entrepreneur is obliged to keep the recreation area and the central facilities in a good state of repair.
• The holiday maker is obliged to keep the camping equipment placed by him and the associated pitch in the same state of repair. Also to keep the rented accommodation (wooden cabin) in the same state of repair as at the start.
• The holiday maker, fellow holiday makers and/or third parties are not permitted to dig on the site, to fell trees, to prune shrubs, to place antennas, to install fences and fencing, or to build structures or other facilities of any kind at , on, under or around the camping equipment without prior written permission from the entrepreneur.
• The holiday maker remains responsible at all times for keeping the camping equipment movable.

Article 12: Liability

• The legal liability of the entrepreneur for damage other than personal injury and death is limited to a maximum of € 500,000 per event. The entrepreneur is obliged to insure himself for this.
• The entrepreneur is not liable for an accident, theft or damage on his premises, unless this is the result of a shortcoming that can be attributed to the entrepreneur.
• The entrepreneur is not liable for the consequences of extreme weather conditions or other forms of force majeure.
• The entrepreneur is liable for failures in the utilities, unless he can invoke force majeure.
• The guest is liable towards the entrepreneur for damage caused by acts or omissions by himself, the fellow guest(s) and/or third parties, insofar as it concerns damage to the guest, the fellow guest(s) and/or third(s) can be attributed.
• The entrepreneur undertakes to take appropriate measures after the guest reports nuisance caused by other guests.

Article 13: Dispute settlement

• The guest and the entrepreneur are bound by decisions of the Disputes Committee.
• Dutch law applies to all disputes relating to the agreement. Only the Disputes Committee or a Dutch court is authorized to take cognizance of these disputes.
• In the event of a dispute about the formation or implementation of this agreement, the dispute must be submitted to the entrepreneur in writing or in another form to be determined by the Disputes Committee no later than 12 months after the date on which the guest submitted the complaint to the entrepreneur.
• If the entrepreneur wishes to submit a dispute to the Disputes Committee, he must ask the guest to state within five weeks whether or not he wishes to come to the Disputes Committee. The entrepreneur must also announce that he will consider himself free to bring the dispute before the court after the expiry of the aforementioned period.
• In those places where the conditions refer to the Disputes Committee, a dispute can be submitted to the court. If the guest has submitted the dispute to the Disputes Committee, the entrepreneur is bound by this choice.
• For the handling of disputes, please refer to the Recreation Disputes Committee Regulations. The Disputes Committee is not authorized to handle a dispute that relates to illness, injury, death or the non-payment of an invoice that is not based on a material complaint.
• A fee is due for handling a dispute.

• Vlietland, the guest agrees to the house rules.